Feedback from previous guests about their experience.
66%
liked the hotel and would stay again
6.6/10
Nice
Rooms
7.8
Location
7.5
Service
7.3
Dining
6.8
Guest reviews
6.6/10
based on 7 reviews
7.4
7.4/10 based on 41 reviews
Adam
United States,
June
2024
8.2/10
Our stay at the hotel was more than adequate, with Mr Heyde and his mom being very accommodating to our needs. The rooms were clean and comfortable, but the service felt a bit like a Fawlty Towers sketch at times. The location was good for public transport, although a bit of a walk to Kurfurstendam's main shopping area.
Rooms
9.0
The rooms were clean and comfortable, exactly what we needed.
Service
7.0
The staff really tried to help us with everything we asked, even though it sometimes felt like a scene from Fawlty Towers.
Location
8.0
The hotel's location was convenient for public transport, but a good walk to Kurfurstendam's main shopping area.
Dining
9.0
The dining experience was great, with a selection of meat, cheese, bread, cereal, yogurt, fruit, and more.
Facilities
8.0
The facilities were more than adequate for our needs during our stay.
Brett
United States,
April
2024
6.4/10
The hotel offers very basic but large and clean rooms. The service was attentive and helpful, although there was a mix-up with the breakfast orders. The location is good for public transport but a bit of a walk to the main shopping area. The dining experience was adequate with a decent selection. The facilities are satisfactory overall.
Rooms
7.0
The rooms are very basic but large and clean.
Service
7.0
The service seemed attentive and willing to help, despite a mix-up during breakfast.
Location
6.0
The hotel is located in a good spot for public transport but requires a bit of a walk to reach the main shopping area.
Dining
6.0
The dining experience was adequate with a decent selection.
Facilities
6.0
The facilities are satisfactory overall.
George
United States,
April
2024
7.4/10
My stay at the hotel was quite pleasant overall. The rooms were very clean, roomy, airy, and very comfortable. However, there was a slight Eastern Bloc ambiance about them, and even though I requested a non-smoking room, there was a lingering smell of cigarettes. The service was excellent, with a staff member happily changing things when needed, but there was a bit of a Fawlty Towers sketch moment with the receptionist. The location was brilliant, easy to get to from the airport, and accommodating for last-minute plans. The dining experience was adequate, offering a variety of food, but nothing extraordinary. The facilities were decent overall.
Rooms
8.0
The rooms are very clean, roomy, airy, and very comfortable.
Service
7.0
The service was very friendly.
Location
9.0
The location is brilliant, easy to get to from the airport.
Dining
6.0
The dining was nothing to write home about but adequate.
Facilities
7.0
The facilities were decent overall.
Roy
United States,
January
2024
7.0/10
My stay at the hotel was quite enjoyable. The rooms were clean and adequate for our needs, though a bit small and on the dark side. The service was good overall, with helpful staff but a slight incident that left me feeling a bit put out. The location was convenient near public transport but required a walk to the main shopping area. The dining experience was average, and the facilities were satisfactory.
Rooms
7.0
The rooms were clean and bright during our stay in high summer. However, they were a bit small and on the dark side.
Service
8.0
The staff were amazingly helpful, with the exception of a slight incident where one staff member seemed a bit rude.
Location
7.0
The hotel's location was convenient for public transport but required a good walk to reach Kurfurstendam's main shopping area.
Dining
6.0
The dining experience was average, with a satisfactory selection of food but room for improvement in the bathrooms' cleanliness.
Facilities
7.0
The hotel and bar were clean, but there was room for improvement in the bathrooms. The facilities overall were decent.